Question 1

Is VTEX down right now?

Accepted Answer

Check the real-time status of VTEX on this page. We aggregate user reports, official status updates, and automated monitoring to determine if VTEX is experiencing issues.

Question 2

How do I report a VTEX outage?

Accepted Answer

You can report a VTEX outage using the "Report a Problem" form on this page. Select the type of issue you're experiencing and optionally add a description.

Question 3

How can I get notified when VTEX goes down?

Accepted Answer

Sign up for a free IsDownUp account and subscribe to VTEX alerts. You'll receive notifications via email, push, or your preferred channel when an outage is detected.