Question 1

Is Helpscout down right now?

Accepted Answer

Check the real-time status of Helpscout on this page. We aggregate user reports, official status updates, and automated monitoring to determine if Helpscout is experiencing issues.

Question 2

How do I report a Helpscout outage?

Accepted Answer

You can report a Helpscout outage using the "Report a Problem" form on this page. Select the type of issue you're experiencing and optionally add a description.

Question 3

How can I get notified when Helpscout goes down?

Accepted Answer

Sign up for a free IsDownUp account and subscribe to Helpscout alerts. You'll receive notifications via email, push, or your preferred channel when an outage is detected.