Question 1

Is Help Scout down right now?

Accepted Answer

Check the real-time status of Help Scout on this page. We aggregate user reports, official status updates, and automated monitoring to determine if Help Scout is experiencing issues.

Question 2

How do I report a Help Scout outage?

Accepted Answer

You can report a Help Scout outage using the "Report a Problem" form on this page. Select the type of issue you're experiencing and optionally add a description.

Question 3

How can I get notified when Help Scout goes down?

Accepted Answer

Sign up for a free IsDownUp account and subscribe to Help Scout alerts. You'll receive notifications via email, push, or your preferred channel when an outage is detected.